IT Support
We Offer More
Onsite Service
SAME-DAY SUPPORT GUARANTEE
Get onsite support without the wait. We will make it happen for calls requiring onsite assistance and originating by 3 PM EST. No more waiting around wondering when issue will be resolved. When you need us most, we are simply there.
Expert Remote Assistance
ACCESS TO DEDICATED AND SKILLED TEAM
Delivering support quickly, our certified consultants are readily available to securely connect and provide guidance and resolve technical issues. We do it all while you look on. We can even assist with unattended systems, providing additional flexibility for you to choose what works best for you.
Quality Phone Support
GET BETTER COMMUNICATION
You deserve an MSP that answers the phone, communicates clearly, and effectively works to narrow down and resolve your issue. Our team is focused on asking the correct questions, listening attentively, and thoroughly documenting symptoms.
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IT SUpport
We Deliver Quality
Rapid Response
Our experienced technicians and engineers are always available to assist you, whether it’s on-site, remote, or over the phone, we give our all to grant you the best and smoothest IT experience.
Certified Professionals
Our support team is diverse and well trained in the setup, configuration, and support of a broad spectrum of technologies. Know that whoever you work with at TechCentric is an expert in their respective field.
Clear Communication
A TechCentric consultant is a well-trained individual with exceptional written and verbal communication skills. We recognize the importance of conveying technical details wholly and accurately.
Complete Resolution
Our commitment is to work and resolve each reported problem the first time, correctly and completely. You deserve nothing less from your MSP.
24/7/365 Support
“Always-On”, support when you need it, anytime, anyplace
Rapid Response
Issues resolved quickly, offering same-day onsite service
A Qualified Team
Only experienced consultants and engineers provide expert guidance
Consulting
Why experienced consultants and engineers matter
The technology marketplace is filled with offering all claiming numerous benefits. Our consultants and engineers separate the facts from the hype and skillfully navigate a sea of choices. We believe successful technology integration is linked to the better connection of “People,” “Process,” and “Technology.”
Identify and document key processes within an organization and the people that perform them.
Accurately identify areas of need, focusing on process optimization, quality elevation, and cost reduction.
Correctly selecting trusted technology with utility value aligned to meet defined goals.
Fully integrating technology solutions that yield a measurable positive impact.
We do not simply sell trending technology. Instead we enhance business operations through the skillful unification of people, processes, and technology. The experience of our engineers and insightfulness of our solutions offer our clients opportunities to expand capabilities, improve capacity, and gain advantages over competitors.
